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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Chrstine

Ryan Chrstine

January 27, 2024

5  out of  5
rating by Ryan Chrstine
"I am 100 percent satisfied with DarinThurman’s office. They saved me so much on my motorhome and car insurance policies. They customized my policies for me. I now recommend State Farm to everyone."
We responded:
"Ryan, thank you for the 5 Star review! We appreciate you as a policyholder. If there is ever anything we can do to help out, or if you have any issues at any time, don’t hesitate to let us know. We are here to help! "
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Josh Tolman

January 17, 2024

5  out of  5
rating by Josh Tolman
"Just spoke with Riley at the Rigby location with a couple of questions. He was really helpful and knowledgeable. I switched to Statefarm about 6 or so months ago and it's been great!"
We responded:
"Thank you, Josh, for the 5 Star review! Riley is great! We, as an office, work extremely hard to provide superior customer service. Let us know if we can help out in any way! "
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Sairlyn Huntsman

January 10, 2024

5  out of  5
rating by Sairlyn Huntsman
"So awesome, Jon that help me saved me money and was so easy to work with....so happy I switched"
We responded:
"Sairlyn, thank you for the 5-star review! We strive to provide great service at a great rate. Please let us know if there is anything we can help out with. Jon is a great asset to our business! Thanks again. "
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K P

January 10, 2024

5  out of  5
rating by K P
"So helpful everytime I have questions, highly recommend!"
We responded:
"Thank you for the review, we really appreciate it! If there is anything we can do to help you in the future, let us know! "
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Reino Macki

December 2, 2023

5  out of  5
rating by Reino Macki
"Great service and glad his my INS agent"
We responded:
"Thank you Reino, we appreciate your business! Let us know if there is ever anything we can help you out with! "
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Jaron Rose

November 1, 2023

5  out of  5
rating by Jaron Rose
"Super helpful and easy to work with."
We responded:
"Thank you, Jaron!"
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Nitya K

August 9, 2023

5  out of  5
rating by Nitya K
"Shout out to Jon for promptness, efficiency and for being so fun to talk to! Highly recommend:)"
We responded:
"Thank you, Nitya, for your 5 Star Review. We strive as an office to promptly take car of our customers. We look forward to taking care of your insurance needs! "
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Debbie Vanderniet

March 25, 2023

5  out of  5
rating by Debbie Vanderniet
"I am SO happy with my new insurance company - State Farm in Rigby! I dropped in just to compare rates with my current insurer (we had been with them for three years.) To my very pleasant surprise, the quote for our cars, home and rental property was $37.39/month less than our current policy - and the coverage is slightly better! (I know this sounds like an ad, but I promise, this is legitimate.) Furthermore, the agent took the time to compare coverage item by item, explain everything, and answer all my questions. I couldn't be more pleased, and I can't recommend the Darin Thurman State Farm agent enough!"
We responded:
"Debbie, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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r p

March 9, 2023

5  out of  5
rating by r p
"4 things I liked:Didn't need everyone's social security number to give us a policy. Their system didn't force every driver into every vehicle's policy so now i can insure 3 vehicles for the same price i paid for only 2 at old company. Riley was patient with me every time we spoke, so I assume that means this branch won't be too busy to answer an urgent call if the time comes. Also, they insured my home with all of the same coverage for $700 less than my old company."
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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P Y

March 6, 2023

5  out of  5
rating by P Y
"Darrin and his staff are very knowledgable and helpful in getting us the best insurance rate and coverage we needed for auto and life insurance. They're the best and very trustworthy. I trust them."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Linda Lanning

March 2, 2023

5  out of  5
rating by Linda Lanning
"The State Farm office here in Rigby ID, has given me Five star service in all matters concerning my auto and home insurance. I am very happy with the offices of Darin Thurman State Farm Insurance Agency."
We responded:
"Linda, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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April Solomon

March 1, 2023

5  out of  5
rating by April Solomon
"I've been with State Farm since 2010. I love them. They are always happy and helpful. Never have problems with my vehicles being fixed. Or my cost being crazy. It's super affordable even on my low end income. Been with Darin in Rigby for 5 years now. Great people!"
We responded:
"Thank you, April, for the amazing review! Our team works hard to provide a great insurance experience in Rigby and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Ryan G

February 24, 2023

5  out of  5
rating by Ryan G
"Jon is a standup dude. Cant recommend more highly, he'll take care of you!"
We responded:
"Hi Ryan! Thank you for the amazing review. Jon is a great asset to our agency and we are so glad to hear that he provided wonderful service."
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Bret Maiers

February 18, 2023

5  out of  5
rating by Bret Maiers
"Great place to work with. I like the annual review in person they do. Highly recommend!"
We responded:
"Bret, thank you for the review! As an office, we feel the annual review is extremely important as well. We want to take a proactive approach to ensure that you have adequate coverage to match your year to year risks, as they often do change. Please let us know if you ever have any questions that we can help out with! "
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Lisa McCuistion

February 17, 2023

5  out of  5
rating by Lisa McCuistion
"Jon was very helpful in making sure we got the best rates that we could for our needs. He helped to work through a complex situation and communicated quickly with us. Thank you!"
We responded:
"Thank you, Lisa, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jon, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Kenna Anderson

February 17, 2023

5  out of  5
rating by Kenna Anderson
"Awesome insurance company very friendly staff filed a claim and they worked really fast to get everything taken care of and fix and helped me every step of the way thank you Darin you are the best"
We responded:
"Thank you for the wonderful review, Kenna! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Brittney Forsberg

February 17, 2023

5  out of  5
rating by Brittney Forsberg
"Darin and the other staff members at State Farm in Rigby have been great to work with! They take the time to answer our questions and are great at offering suggestions to improve the benefits we can receive from their services. If you need any insurance, give Darin a call today!"
We responded:
"We love seeing reviews like this, Brittney! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Cole Kelly

February 15, 2023

5  out of  5
rating by Cole Kelly
"Great experience. Agent was very professional and very down to earth to speak with. I would recommend this agent to anyone. And company got me cheaper rates then Progressive."
We responded:
"Cole, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Jordan Bowen

February 6, 2023

5  out of  5
rating by Jordan Bowen
"Riley did a great job with our insurance. He is so helpful and listened well to our needs to get us the best coverage. He explained everything so we understood all the benefits we were getting with State Farm"
We responded:
"Thank you for the wonderful review, Jordan! Riley is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
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Jessie Gelinas

February 1, 2023

5  out of  5
rating by Jessie Gelinas
"Jonathan is quick to respond and has great customer service. Thank you for your help!"
We responded:
"Jessie, thank you for the 5 Star review. We appreciate your business and are always willing to help! Let us know if you need anything!"
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Judy Claxton

January 20, 2023

5  out of  5
rating by Judy Claxton
"Whitney the young lady at the front desk is nice and always has a smile on her face."
We responded:
"Hi Judy, thank you for your 5 star review! Whitney does always have a smile on her face and is ALWAYS willing to help in any way she can! Let us know if there is ever anything we can help with."
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Linda Chase

January 17, 2023

5  out of  5
rating by Linda Chase
"It’s nice to walk into Darin’s office and be greeted by happy people. It made my day!"
We responded:
"Linda, thanks for the 5 star review! Also, thank you for sharing your experience!"
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Christy Gentle

January 12, 2023

5  out of  5
rating by Christy Gentle
"Excellent service,very friendly and excellent rates."
We responded:
"We love seeing reviews like this, Christy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jason Metcalf

January 12, 2023

5  out of  5
rating by Jason Metcalf
"Darin Thurman has an incredible staff! The staff is always friendly and knows us by name. We had an excellent experience when we purchased life insurance through this office. We highly recommend this agent & staff!"
We responded:
"Jason and Janet, we appreciate your 5 star Review! Let us know if you ever need anything!"
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Whitney chase

January 11, 2023

5  out of  5
rating by Whitney chase
"John and Riley are the best! They make sure that you get the best rate and take really good care of you after you sign up!"
We responded:
"Thank you for the 5 Star review Whitney!"